Support

Contact & support

Questions, corrections and reports are welcome. For anything happening right now, use SOS and official emergency services instead.

01

This page is not for emergencies

Support messages are read during working hours only. If you are in danger right now, contact official emergency services, and use SOS in the app to alert your Safety Network.

02

General support

Email allmawebhosting@gmail.com with what happened, the page or feature involved, and the device you used. We usually reply within two working days.

03

Report abuse or a false report

Tell us the post or account involved and why it is a problem. We remove content that breaks our terms, and we act faster on anything that puts someone at risk.

04

A hospital or police station is wrong

Send us the name, the area and what is wrong — closed, moved, or a number that does not work. Listings come from mapping data, so corrections help everyone nearby.

05

Privacy and data requests

For a copy of your data or account deletion, follow the steps on our data and deletion page.

06

Responders and partnerships

If you represent a clinic, response team or local authority and want to be reachable through Allma, email us with your organisation and area. Verification is required before any official capability is shown in the app.